OT: Tip culture

Jtung230

Heisman
Jun 30, 2005
19,241
12,387
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I think the high end places are doing that to retain staff. They want to hire professionals to provide the full experience.
 

mdk02

Heisman
Aug 18, 2011
26,783
19,078
113
I think the high end places are doing that to retain staff. They want to hire professionals to provide the full experience.

I'm not sure. The staff at high end places can make some really excellent money. So good that the IRS audited 10-15 of the top Manhattan restaurants back in the 90s where they thought they were missing out on a whole lot of tip income.
 

RUevolution36

All-American
Sep 18, 2006
8,169
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I'm not sure. The staff at high end places can make some really excellent money. So good that the IRS audited 10-15 of the top Manhattan restaurants back in the 90s where they thought they were missing out on a whole lot of tip income.
they probably were. cash is king to tipped workers.
 

RUChoppin

Heisman
Dec 1, 2006
19,270
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Federal minimum wage for tipped employees is $2.13/hr, but many states have higher. For example, in NJ, it's now $5.13 as of 1/1/22... while across the river in PA it's $2.83. Both are still far lower than non-tipped minimum wage. The federal minimum of $2.13 was set in 1991 and hasn't been changed since.

The expectation is that tips will make up the difference to at least minimum wage. If it's a very low traffic week with low tippers, and tips don't make up the difference, the employer is required to cover the gap. That's put additional stress on businesses during the pandemic, because they have to keep a staff on hand even if there was no foot traffic - which added to their overhead at a time when they were already dealing with reduced revenues.

Tips rely on two things, though -

- The first is the variable percent people tip. Some people don't tip at all, while others tip well over expectation. On any given day, depending on who comes in to eat, you could see anywhere from 10-35% of your receipts as tip... from which you frequently have to "tip out" a portion to support staff like bussers, bartenders, hosts, etc. In my experience, former servers who are now salaried are some of the best tippers.

- The second key thing is the number of table turns you're able to get in during your shift. Pre-pandemic, you might get multiple turns of each table a night as there were a lot of people coming out to eat, there was a full staff to get food out quickly and to bus/turn tables.... but even then, there are slow shifts/days that wouldn't see a lot of traffic, and you had to make that up on your busy shifts. During the pandemic, the balance collapsed.... far fewer people were coming out to eat, fewer servers were available to work, and support staff made it harder to get food out quickly and to turn tables... which would impact the % you could get from each party. Many places went to a take-out-only model, where there were no tables seated at all, so the servers became order takers and bag packers, which further hurt their income because tips on takeout are much lower (someone might tip $2-5 on a takeout order of $100 vs. $15-20 if they sat down).
 

RUChoppin

Heisman
Dec 1, 2006
19,270
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Also of note, a lot of tipped employees have traditionally resisted moving to a salaried model. Good, charismatic servers/bartenders in high traffic restaurants/bars have a very high ceiling on what they can take home - and going to a salaried model risks seeing less money in their pocket. I used to work weekends bartending when I was just out of college about 20 years ago, and I was taking home more money than my sister was as a salaried teacher in Maryland - and the female bartender who worked Thurs/Fri made a lot more than I did (she was young and attractive and our patrons were mostly guys - women in those situations tend to make more in tips behind a bar than men). If you're good, and get the right shifts in the right place, you can make a ton of cash - so there's a reluctance from some to rock that particular boat.

That's not everyone, and probably not even average across the industry, but it's a large enough chunk that there hasn't really been a strong push from tipped employees to change the way things are done.

The pandemic may be changing the math on that, though. I've been out of that world too long to really know.
 
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MoreCowbellRU

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Jan 29, 2012
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No. The pandemic has exposed that these workers are underpaid.

For now, restaurants that had been shut down, reduced capacity and had to invest in a lot of workarounds (shields, etc) are doing what they can to recoup lost $. Saw that a popular bagel shop in Aberdeen (open since 1974) shut down because they could not get by anymore. Meanwhile, the landlord had raised their rent, knowing that they had reduced revenue.

Yeah, yeah- play the world's smallest violin for the service workers and restaurant owners.

If that's the case, his landlord is a scumbag. I gave a bartender tennant of mine a reduction. Luckily all of mine didn't lose work. Many were not as fortunate.
 
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patk89

All-Conference
Jul 25, 2001
6,336
2,460
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Was in Belgium last fall. Heard about not being able to tip using a card. So when I hit the ATM upon landing to have cash on hand, I took out extra for tipping. It was exactly as you said. Most didn't give the opportunity to tip when paying with a card. One bartender asked me where in the United States do I live after giving a cash tip lol. They like Americans in restaurants there!! We seem to be the last people who tip over there . At a bottle shop in Bruges I tried to tip after a few brews with some help from the guy there. He was very thankful but refused to accept the tip. He said just tell people about this place. He said that is the best tip for them. So if you love bier and visit Bruges go Bierpaleis on Katelinestraat, 25.
Beautiful place. Have to get back there at some point.
 

WhiteBus

Heisman
Oct 4, 2011
39,520
21,922
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Beautiful place. Have to get back there at some point.
Im headed back in April. Went last year for the World Cycling Championship. First Sunday in April is the Tour of Flanders, one of the classic single day races in the world.
 
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Caliknight

Hall of Famer
Sep 21, 2001
196,851
148,951
113
Its acceptable to be lazy and ask for handouts now.

I see people driving around in cars with signs saying it's their birthday or they are going to an event and have a gofundme.

It's embarrassing.
 

wheezer

Heisman
Jun 3, 2001
169,881
25,578
113
What gets me is the 4% credit card fee. If a restaurant makes me pay 4% then that comes out of the tip. 16% to the server- 4% to the credit card company. Sorry but it is what it is.
When I was working and in business I did not take American express for a couple of years, because they charged a rather large fee to the merchant for each transaction..... if you are in a business with a tight profit margin, it could be a problem

I don't think the fee now is 4%, but the merchant fee is the reason, and the merchant may just pass the fee onto the customer right out in the open

to throw out another issue into tipping

I am usually an over tipper, but there are certain things that will have me go in the other direction at times

One time I was eating with my young daughter, and she just wanted some pasta....the place did not have a childs menu, but the waiter said he could do that

He came back with pasta, with shrimp and scallops on top, and the charge was like $35 for that...

I felt like he was trying to jack up the bill to get a larger tip via the percentage, so I deducted $10 he would have gotten from the tip, had he charged $20 or so, and just brought what we expected

another instance was when a waitress suggested a different bottle of wine than we usually got from a place we regularly went....so, we went with that, and the price was double
Again, a deduction in tip
 

RUevolution36

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Sep 18, 2006
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When I was working and in business I did not take American express for a couple of years, because they charged a rather large fee to the merchant for each transaction..... if you are in a business with a tight profit margin, it could be a problem

I don't think the fee now is 4%, but the merchant fee is the reason, and the merchant may just pass the fee onto the customer right out in the open

to throw out another issue into tipping

I am usually an over tipper, but there are certain things that will have me go in the other direction at times

One time I was eating with my young daughter, and she just wanted some pasta....the place did not have a childs menu, but the waiter said he could do that

He came back with pasta, with shrimp and scallops on top, and the charge was like $35 for that...

I felt like he was trying to jack up the bill to get a larger tip via the percentage, so I deducted $10 he would have gotten from the tip, had he charged $20 or so, and just brought what we expected

another instance was when a waitress suggested a different bottle of wine than we usually got from a place we regularly went....so, we went with that, and the price was double
Again, a deduction in tip
the covert upsell is a real sh**y move.
 

gman500

Senior
Feb 2, 2004
458
496
0
I have. But if I order a beer at the airport, never greeted, never asked a question, just delivered my beer, why am I paying 18%? That’s not a bartender
Yeah, im not tipping to those levels, especially when the beer is more expensive than a ballgame beer.
 

wheezer

Heisman
Jun 3, 2001
169,881
25,578
113
the covert upsell is a real sh**y move.
agreed..... if I can fix it by lowering the tip, I do that

problem is, unless you leave a note on the bill when paying, they might not even realize what happened..
I have not left a note, but was a poor tipper those two days
 

InGregITrust

Senior
Sep 29, 2004
993
554
93
Also of note, a lot of tipped employees have traditionally resisted moving to a salaried model. Good, charismatic servers/bartenders in high traffic restaurants/bars have a very high ceiling on what they can take home - and going to a salaried model risks seeing less money in their pocket. I used to work weekends bartending when I was just out of college about 20 years ago, and I was taking home more money than my sister was as a salaried teacher in Maryland - and the female bartender who worked Thurs/Fri made a lot more than I did (she was young and attractive and our patrons were mostly guys - women in those situations tend to make more in tips behind a bar than men). If you're good, and get the right shifts in the right place, you can make a ton of cash - so there's a reluctance from some to rock that particular boat.

That's not everyone, and probably not even average across the industry, but it's a large enough chunk that there hasn't really been a strong push from tipped employees to change the way things are done.

The pandemic may be changing the math on that, though. I've been out of that world too long to really know.
This is extraordinarily accurate.
 
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RU_DIO

Heisman
Sep 1, 2002
17,027
17,358
113
Pandemic has been very good to bartenders and servers who have personality and work in the right places. Tons of people throwing money to us this year when things opened up and the Holiday's were fantastic. Helps working in a place which attracts all the Southern Monmouth County money.
 
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cshelley

Senior
Dec 27, 2014
361
414
63
Move to Europe, tipping is usually whatever change you get back if at all. That is because restaurant workers get paid real wages.

When you have $2.13 and hour min wage for waiters etc you end up with tips becoming a big issue.

I do agree with when you do all the work and a machine asks for a tip is over the top.
I live in London now, I haven't tipped once since I've been there, nor is it expected of me
 
A

anon_ivydyf0amkzay

Guest
No change in my tipping habits…never ever tip when picking up…I look forward to automation
 
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JMORC2003

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Dec 22, 2008
4,609
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Odd tipping-related incident I witness at Whole Foods last night... a youngish, very well dressed, very stylish couple in front of me finished paying for an odd assortment of things (store-made cookies, one of which they ate while in line, fancy bottle of mineral water... ie, not the weekly grocery run). They stepped aside, whispered to one another for a minute, then tried to hand the cashier a $20. She politely declined it, they offered again, she explained that it'll be on camera and she'll get in trouble if she takes it. They walked away.

They paid for the cookies they ate in line.
 
Last edited:

Jm0513

All-American
Aug 16, 2018
5,952
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Odd tipping-related incident I witness at Whole Foods last night... a youngish, very well dressed, very stylish couple in front of me finished paying for an odd assortment of things (store made cookies, one of which they ate while in line, mineral water... not the weekly grocery run). They stepped aside, whispered to one another for a minute, then tried to hand the cashier a $20. She politely declined it, they offered again, she explained that it'll be on camera and she'll get in trouble if she takes it. They walked away.
Mineral water? Well dressed couple?
Sounds like they were looking to add this cashier into the mix to make a throuple.
 
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phs73rc77gsm83

All-Conference
Aug 11, 2011
3,097
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I’m fortunate to have been born in America and received degrees from RU. Those, along with my parents influence having gone through the depression, helped me become financially successful. I tip table service 15% to 30% depending on service. If I pick up a couple bagels or deli sandwich or slice of pizza I tip a dollar or two at the minimum. For delivery, I tip 15% to 20%. I’m fortunate to be in a positIon to do this and glad to help out.
 
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JMORC2003

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Dec 22, 2008
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I’m fortunate to have been born in America and received degrees from RU. Those, along with my parents influence having gone through the depression, helped me become financially successful. I tip table service 15% to 30% depending on service. If I pick up a couple bagels or deli sandwich or slice of pizza I tip a dollar or two at the minimum. For delivery, I tip 15% to 20%. I’m fortunate to be in a positIon to do this and glad to help out.
I think of it like this... 2-3 extra bucks will add up more to my neighbor's kid delivering pizza than it hurts me. When it comes to delivery, I give what feels like a fair amount rather than a percent. Total is $32, I'll give the kid 2x $20s. Again, those couple extra dollars doesn't mean a lot to me, but if it helps him feel like he's doing something worthwhile, that's great.
 

knightfan7

Heisman
Jul 30, 2003
96,036
69,863
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I think of it like this... 2-3 extra bucks will add up more to my neighbor's kid delivering pizza than it hurts me. When it comes to delivery, I give what feels like a fair amount rather than a percent. Total is $32, I'll give the kid 2x $20s. Again, those couple extra dollars doesn't mean a lot to me, but if it helps him feel like he's doing something worthwhile, that's great.
Nice. 👍
 
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MADHAT1

Heisman
Apr 1, 2003
31,651
16,443
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Believe me, if you work in the right place, you are making money. I only do it part time now but but I have made $20 in a shift and have made $800 in a shift. I have a few friends that would make $600 - $1000 a shift consistently.
true, and I bet the places like you're talking about doesn't have one bit of trouble hiring enough servers to keep the place hopping and customers satisfied to tip well.
When it comes to the better venues, low hourly pay isn't a factor because the tips pour in
But for the Bingo Diner/Ralph's eats type of places, tips aren't handed out so generously by the customers . Some skimp on what they give , even if no problems, and some customers make a point of not over-tipping out of habit..
Those places far outnumber the type where tips make the server a really good payday like you pointed out could be had.

The 1,000 bucks a shift server need not worry about paying for health insurance or putting some money aside for retirement, but the workers at low end places live week to week on wages and tips . Health coverage would be working poor government issue and money for retirement non resistant..

Now that the low end/ middle of road restaurants need to entice workers to wait on tables and the ones that used to do it are finding better work, the restaurant industry is starting to raise hourly wage a bit, but mainly assessing a service charge to every bill to make sure the server makes enough money to stay their employee..

The workers that once hustled for enough tips to get by, now are looking at other fields of employment in order to make a better living.
So the restaurant industry is trying to keep up with the times and try to make workers feel they can earn a decent living as servers.
Instead of scaring off cusyomers when they se the menue prices, they add service charge to the bill and most don't realize what the full price will be when they order even though service charge applies is on the menue they order from.
 
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theRU

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Dec 17, 2008
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The one I laugh at is at the "convenience stores" in Newark Airport. There is one employee whose job is to hover over you as you try to ring up your Twizzlers, pretzels and water yourself. And the final step is to select the tip amount. That's out of hand.

I've become an overtipper generally. Life is too short.

At the same time, the Christmas tips confuse me. A friend told me that they found out they were on the "no tip list" at the local Post Office (friend of daughter did some temp work there). That sounds like something out of a Curb Your Enthusiasm episode.
How do you even tip the postal worker? Leaving a card in your mailbox seems like ripe for theft opportunity
 
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theRU

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the covert upsell is a real sh**y move.
What's covert about a waiter suggestion for a more expensive bottle that you agree to?

"I'd like a Macallan 12 ".
"Sir, perhaps you'd like to try the 18 today?"
"Sure"

Whose fault is that one? Lol
 

RUChoppin

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Dec 1, 2006
19,270
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How do you even tip the postal worker? Leaving a card in your mailbox seems like ripe for theft opportunity

How many people go around opening their neighbor's mailboxes?

We usually call the post office to confirm our mail carrier's name, and then leave a card with the name and a bow on it in the box for them in the morning.
 

RUChoppin

Heisman
Dec 1, 2006
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What's covert about a waiter suggestion for a more expensive bottle that you agree to?

"I'd like a Macallan 12 ".
"Sir, perhaps you'd like to try the 18 today?"
"Sure"

Whose fault is that one? Lol

If someone orders a $35 bottle of wine, it's one thing to upsell to a $45 bottle and another to upsell to a $300 bottle in the hopes that the person doesn't go look it up the price on the menu.
 

theRU

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How many people go around opening their neighbor's mailboxes?

We usually call the post office to confirm our mail carrier's name, and then leave a card with the name and a bow on it in the box for them in the morning.
Uh....Mail theft is rampant
 

theRU

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If someone orders a $35 bottle of wine, it's one thing to upsell to a $45 bottle and another to upsell to a $300 bottle in the hopes that the person doesn't go look it up the price on the menu.
Shouldn't you ask?
 

RUChoppin

Heisman
Dec 1, 2006
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Uh....Mail theft is rampant

Not in my area, I guess.

Also, wouldn't mail thieves generally strike after the postal carrier arrives, when the boxes will be full, rather than in the morning when the boxes are all empty?
 

theRU

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Not in my area, I guess.

Also, wouldn't mail thieves generally strike after the postal carrier arrives, when the boxes will be full, rather than in the morning when the boxes are all empty?

Sure, but if they know people are putting out cash in envelopes I'm sure they can adjust their schedule during the holiday season.
 

RUAldo

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Self-Checkout at Newark Airport asks if you want to add a tip. THERE ISN’T EVEN A HUMAN ASSISTING YOU!
 
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RUevolution36

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Sep 18, 2006
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Self-Checkout at Newark Airport asks if you want to add a tip. THERE ISN’T EVEN A HUMAN ASSISTING YOU!
It's the same POS system. If you guys are going to complain about something, at least take the time to understand how these things work.