Below is the email I received from North Ms Medical Center:
Exciting New Virtual Care Options
Dear Valued Patient:
As the COVID-19 outbreak unfolds, our commitment to providing high-quality care has never been stronger. In these unpredictable times, our providers and care teams are here for you, working tirelessly to deliver the best care and service to you—in person or virtually.
In keeping with this commitment, North Mississippi Health Services and North Mississippi Medical Clinics are proud to announce two exciting new visit options—services which can deliver an in-clinic experience online and via telephone—at participating locations. Virtual care is recommended by the Centers for Disease Control (CDC) as a way to get care and advice from your trusted health care provider. Simply call your clinic to set up a virtual appointment at participating locations.
Virtual Video Visits - An In-clinic Experience Online:
Virtual Video Visits allow you to connect with your Primary Care or Urgent Care Provider through any video capable device. If you have a computer, smartphone or other mobile device, you can have an appointment. How easy is that? You can have follow-up for conditions like high blood pressure, high cholesterol and diabetes from the convenience of your home. There are also many new complaints like sinus problems, cough, back pain, headache, red eye, heartburn, urinary problems and others which a physician or nurse practitioner can evaluate and treat through a simple video visit. A nurse will call you before your Virtual Video Visit to verify information such as your medication list, health history and allergies. This allows your health care provider to treat your conditions in the best way possible. You can stay safely in your home without concerns for exposure to illnesses which could impact your health.
Virtual Video Visits are currently covered by all major insurers.
Telephone Visits:
If you are unable to complete a virtual video visit and you have a simple medical problem—whether new or a pre-existing condition that needs ongoing management—you can reach out to any of our clinics for a personal telephone visit with one of our providers. The doctor or nurse practitioner can evaluate your condition to see if it can be treated adequately over a phone call or if it needs further evaluation.
Telephone Visits are currently covered by all major insurers.
We're Here for You:
If you desire a traditional in clinic visit, we continue to be here for you. Please call and let us serve you today. And remember for a connection to our team 24 hours a day, seven days per week, just call Nurse Link at 1-800-882-6274. Using computerized medical protocols, nurses direct callers to the most appropriate medical treatment. This service is available in Mississippi, Alabama and Tennessee and is supported by local physicians as needed. Our team members will be glad to help you and make an appointment for you with any of our providers across the region.
As we continue to roll out new ways to serve you, MyConnection is your secure, online connection. Coming soon, we'll be announcing e-Visits, yet another exciting care delivery option, which will be available exclusively to MyConnection users. Stay tuned!
Sincerely,
Your North Mississippi Health Services Care Team