RU Ticket App: Not Working?
- Thread starter RUinPinehurst
- Start date
Don’t know if you have an Android but this is from earlier in the year
“Talked to ticket office...on Android devices sometimes you need to clear data and clear cache...go to settings>apps>select rutgers app and clear data and cache them re log in.”
for the last 3-4 days. yes. kept going around in circles. I did just happen to clear some things out a moment ago and it worked again so what was posted above appears to have merit.
But of course it is your Single Source for Rutgers tix and has issues that nobody has officially come forward to help fix.
Try going to scarletknights.com and downloading the tickets from there. I did it that way earlier today.
On Android worked fine every game before this one. Recently updated to Android 12, think there was a change with the browser settings that the the app couldn't handle .
To fix had to clear the cache as stated above, then go through the menu -> manage tickets. Once logged in click view order history, then go back to to manage tickets again to see them. Once I clicked download, I had to enter my Google credentials to download to Google Pay.
To fix had to clear the cache as stated above, then go through the menu -> manage tickets. Once logged in click view order history, then go back to to manage tickets again to see them. Once I clicked download, I had to enter my Google credentials to download to Google Pay.
have added tickets since then. Like the free Maryland tix or Wisky Tix.
Two of my free Maryland tix somehow became "expired" 3 weeks prior to the game ?
As usual..per my conversations with Rutgers..they have no idea this is going on.
You can still transfer tix from the app even if you already downloaded them. I’ve done it twice with no problem. The ones you originally downloaded become invalid.
Still had probs with the app. But found success by going directly to scarlet knights.com. Thanks all.
I can't transfer to Google pay, now what do I do? guess I will go to my lot and tell them
the problem.
the problem.
Can't say I ever recall these "not working":
Terrible
It shouldn't be on fans to scramble and try to figure it out
Guess what...Paper tickets work
It shouldn't be on fans to scramble and try to figure it out
Guess what...Paper tickets work
Finally I was able to download to my phone
parking and seating. When I go on now it says
already sent to Google pay, but when I go to Google pay it shows the games I already went to, but not Wisconsin. Why?
parking and seating. When I go on now it says
already sent to Google pay, but when I go to Google pay it shows the games I already went to, but not Wisconsin. Why?
Do you have apple wallet.... install that app and try to transfer to
The only decent reason to eliminate hard copy tickets was to prevent fake ticketsCan't say I ever recall these "not working":
IMO. Otherwise that system works