Question for uber drivers

Sweet Pea's Corner

All-American
Sep 10, 2001
17,824
5,685
113
it would seem a no brainer to tip even if they say not to....seems like young people are cheap


The people that tip that I've taken work in the service field from talking with them. Seems like they realize the importance of service. I once took a Uber driver for a ride and he did not tip. lol
 

fischy5000

Senior
Dec 11, 2008
2,666
932
0
It's funny that you mention that as I thought I set up a tip % when I first joined Uber years ago. Is there anyway to change / review that setting at this point?
Yep. If you login to your account at uber.com in a browser you go to the payment section and there is a drop down list for tip percentage where you can adjust. It's only for taxi not the other ride types.
 

RU_Planning

Heisman
Aug 14, 2002
18,337
22,764
0
Yep. If you login to your account at uber.com in a browser you go to the payment section and there is a drop down list for tip percentage where you can adjust. It's only for taxi not the other ride types.
Oh okay. So when it's a non-yellow or green cab they get a tip through the app. When it's a regular car uber than there is no tip.
 

PhDKnight

Junior
Dec 6, 2013
776
276
0
No one forces you to drive for uber. If the policy is no tipping then do not expect a tip ..... tipping has gotten out of control to be honest. My wife and I literally save peoples lives and no one has ever given us a tip, lets be real.

On the other hand if you want a tip drive for lyft, because that is the culture for lyft
 

Catwink03

Freshman
Aug 31, 2006
176
85
0
We have 4 traveling to a resort near Epcot (Wyndham Bonnet Creek) and I've decided against renting a car, instead we will use Uber everywhere. The resort charges $20 to park your car, plus the Disney Parks are close to $20 to park, so that's $40/day on top of the daily car rental. Will the 4 of us be comfortable in a regular Uber car or will we need the Uber XL ? The resort is very close to the parks, the only significant rides will be back and forth to the Orlando Airport. Getting picked up at the Orlando airport it appears we will have to take a shuttle off the airport grounds as Uber not allowed to do pickups only drop offs.

I took the same approach when i went to disney last year. Fun fact - disney charges you the $20 parking fee if you take an uber into any of the parks. I believe its to protect the exclusive deal they have with a transportation company.
 

newell138

Heisman
Aug 1, 2001
36,920
47,367
112
I am close to 1,000 trips and i average close to 10% of my revenue in tips so obviously there are plenty of people who tip. The most I ever got was a $20, I have had people tip me 100% of the fare as well.

What I dont understand is how drivers don't know how much they are getting paid or why anyone is driving for 85 cents a mile, which is what the fee is in north jersey. In Detroit its even more ridiculous they are getting paid like 40 cents a mile. Seems to me you would be losing money by driving at that rate. If Uber cuts the rates anymore down here I will likely not drive anymore.

Regardless of all that, I have to say I really enjoy doing it. I have met some very interesting people and I find myself laughing a lot driving some of these people out to the bars/clubs. I had a group of guys Saturday night that had me laughing the entire trip. I also met a guy who has the largest blueberry farm in Hammonton, 1300 acres! We were talking about how hard it is for him to find 600 workers for just 8 weeks of work. I work from home so my interactions w/ people has greatly diminished so its nice to be able to have these interactions with people even if it is for only 10 or 20 minutes at a time. I also think it would be a great job for retirees, work anytime you want, wherever you want.
 

Abro1975

Heisman
Nov 21, 2009
24,499
12,979
0
I took the same approach when i went to disney last year. Fun fact - disney charges you the $20 parking fee if you take an uber into any of the parks. I believe its to protect the exclusive deal they have with a transportation company.

Wow, I have been reading a lot of uber driver boards and tourist boards on using Uber at DisneyWorld and not 1 post on any thread mentions this. I guess to get around it I will just take Uber to the closest park to our Resort (Wyndham Bonnet Creek) to Disney Boardwalk and just walk over to the International Gateway into Epcot , and then start using Disney Transportation from there. We will be at Epcot a lot more than any of the other parks anyway. From the ESPN Club at Disney Boardwalk it's only a 10 minute walk into Epcot.

If it's an issue after the first day , we can use the Resort's shuttle bus system, but they charge $8/person for all day shuttles, but we have 4 in our party = $32 obviously. I hate renting cars if I don't have to plus our resort charges $20 just to park overnight, lol.
 

imoapie

Sophomore
Sep 12, 2006
424
164
0
Wow, I have been reading a lot of uber driver boards and tourist boards on using Uber at DisneyWorld and not 1 post on any thread mentions this. I guess to get around it I will just take Uber to the closest park to our Resort (Wyndham Bonnet Creek) to Disney Boardwalk and just walk over to the International Gateway into Epcot , and then start using Disney Transportation from there. We will be at Epcot a lot more than any of the other parks anyway. From the ESPN Club at Disney Boardwalk it's only a 10 minute walk into Epcot.

If it's an issue after the first day , we can use the Resort's shuttle bus system, but they charge $8/person for all day shuttles, but we have 4 in our party = $32 obviously. I hate renting cars if I don't have to plus our resort charges $20 just to park overnight, lol.

I was at bonnet creek in February with a rental car. I was not charged 20 a day to park.
 

Abro1975

Heisman
Nov 21, 2009
24,499
12,979
0
I was at bonnet creek in February with a rental car. I was not charged 20 a day to park.

That's interesting, I called last week and they confirmed it. A lot of the user comments on Trip Advisor mention the $20 parking rip off also. We are staying on the Condo side (time shares) not the hotel side, maybe I'll call back and see if there's a difference. Thanks for the info.

PS- Were you at Wyndham Bonnet Creek or Hilton Bonnet Creek ? Big difference.
 

rufanpops

Junior
Sep 11, 2007
2,079
375
0
No one forces you to drive for uber. If the policy is no tipping then do not expect a tip ..... tipping has gotten out of control to be honest. My wife and I literally save peoples lives and no one has ever given us a tip, lets be real.

On the other hand if you want a tip drive for lyft, because that is the culture for lyft

The Uber policy isn't "no tipping", its that tipping isn't required, big difference. At all the restaurants I eat at, tipping isn't required either, but it's the right thing to do. Especially if you want to get good service in the future.
 

imoapie

Sophomore
Sep 12, 2006
424
164
0
1 more question, did they make you sit through a painful time share presentation to get the free parking? I'll never sit through one of those again. Thanks.

No, I rented from an owner. To get the parking tag you have to stop at the timeshare desk but just say no get the tag and move on.
 
A

anon_0k9zlfz6lz9oy

Guest
Uber has made it clear to their customers that tips are not expected, which is why I dont base my ratings on if a passenger tips or not. I would say probably about 40% of my passengers tip. As to the driver who refused a tip, thats just ignorance. I would imagine in the next year Uber will add a tipping feature to their app.



I average about $30/hour on a busy Saturday night. That does not include money spent on gas, etc. I normally just leave the app on while I am sitting at home and usually around 7PM it starts and I keep going until around 11-12PM when I turn it off. Its not worth it to me to be picking up drunks or waiting outside a bar for people. During that time I am rarely w/o a passenger or request for more than 5 minutes and its still pretty quiet down here in Ocean City. I imagine once summer hits it will be crazy.

It should be noted that the rates down here in South Jersey are more than what you get/pay in North Jersey. Rates there are 85 cents a mile (which to me doesn't seem worth the trouble of driving) down here they are $1.65 a mile. A year ago they were over $2.00 a mile and when Uber first started in NJ they were close to $3, so drivers were making some good money.

The most I have ever made in one day was $700 during the polar bear plunge in Sea Isle.
I'm calling ******** on this.
 
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RU4Real

Heisman
Jul 25, 2001
50,955
30,733
0
No one forces you to drive for uber. If the policy is no tipping then do not expect a tip ..... tipping has gotten out of control to be honest. My wife and I literally save peoples lives and no one has ever given us a tip, lets be real.

On the other hand if you want a tip drive for lyft, because that is the culture for lyft

Sorry, this is totally OT but it reminded me of one of the most bizzare back-of-the-rig conversations I ever had.

50ish y/o male, originally from Brooklyn - chest pains, SOB, hypertensive. Halfway through the ride he points to my shirt and says, "Volunteer, huh? That's great. How much ya get for that?"

"I'm sorry, what?"

"Wadda they pay ya?"

"Um... we're *volunteers*"

"Yeah, I get that. I'm not stupid. But they still have ta pay yas, right?"

"You should stop talking now."
 

Riceonthebanks

Sophomore
Oct 22, 2010
226
143
0
The Uber policy isn't "no tipping", its that tipping isn't required, big difference. At all the restaurants I eat at, tipping isn't required either, but it's the right thing to do. Especially if you want to get good service in the future.
Restaurants don't claim to pay waitstaff a fair wage. Ride share companies claim they do even though it is debateable. Waitstaff make 2.13 an hour.

Tipping is a broken part of our culture. We should pay people consistently and be up front about costs.
 

patk89

All-Conference
Jul 25, 2001
6,319
2,445
78
Wow, I have been reading a lot of uber driver boards and tourist boards on using Uber at DisneyWorld and not 1 post on any thread mentions this. I guess to get around it I will just take Uber to the closest park to our Resort (Wyndham Bonnet Creek) to Disney Boardwalk and just walk over to the International Gateway into Epcot , and then start using Disney Transportation from there. We will be at Epcot a lot more than any of the other parks anyway. From the ESPN Club at Disney Boardwalk it's only a 10 minute walk into Epcot.

If it's an issue after the first day , we can use the Resort's shuttle bus system, but they charge $8/person for all day shuttles, but we have 4 in our party = $32 obviously. I hate renting cars if I don't have to plus our resort charges $20 just to park overnight, lol.

We stayed at the Beach Club (across the lake from the Boardwalk) the 1st week of May. Very easy walk from ESPN to Epcot. We also walked to Hollywood Studios, longer walk from Beach Club. Speaking of tipping, we did the meal plan and several dinners were buffet style. I always tip 20% but considering we were going up and serving ourselves and the wait staff only brought drinks and cleared plates, that was probably excessive. These were also character dinners so maybe 20% was appropriate all things considered.

On Uber, I have had some clueless drivers. One started driving in the wrong direction and I had to get him to turn around (I was tracking the drive on Google maps). Also, with surge pricing, it can get more expensive in NYC than a cab which doesn't exactly engender the impulse to tip generously. The drivers in San Fran were all excellent. Some came from several hours away, had taken a customers to the airport, and then left the app on which brought them into the city. It used to be hard to get a cab and Uber has changed the dynamic drastically for the better. We even rode in an electric/hybrid BWM.
 

RU85inFla

Heisman
Aug 4, 2003
15,554
10,524
73
The Uber policy isn't "no tipping", its that tipping isn't required, big difference. At all the restaurants I eat at, tipping isn't required either, but it's the right thing to do. Especially if you want to get good service in the future.
So you are telling me every local pizza place in America has figured out how to get a tip on the receipt for pushing a pizza across the counter but UBER can't figure how to get it on their app.
 
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mikebal9

All-Conference
Oct 15, 2005
5,737
4,974
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So you're saying that because the programmers at uber didn't set it up for you, you won't tip? Nice thought process there.
 

mikebal9

All-Conference
Oct 15, 2005
5,737
4,974
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I haven't driven since last summer because of all the price drops. I'm going to start again soon and see if it's worth it. The way Uber has dropped fares, people should tip. My friend drove a guy 45 miles the other day and made less than $30. Take out gas and the fact that he's now an hour away from home, and it's barely worth it.
 

RU85inFla

Heisman
Aug 4, 2003
15,554
10,524
73
So you're saying that because the programmers at uber didn't set it up for you, you won't tip? Nice thought process there.
No not at all. If the company says its not expected, then I see no need to tip. Do you tip your bank teller? They are service people.

My point is if they expected it then it would be on the app. It's not expected.

DO I NEED TO TIP MY DRIVER?
The Uber app cannot include a tip when billing you for a trip fare.

Where available as a vehicle option, uberTAXI is an exception. uberTAXI connects riders with licensed yellow cabs, and includes the option to set a gratuity percentage added to your trip fare.

In most cities, Uber is a cashless experience. Tipping is voluntary. Tips are not included in the fare, nor are they expected or required.
 

RU_Planning

Heisman
Aug 14, 2002
18,337
22,764
0
I haven't driven since last summer because of all the price drops. I'm going to start again soon and see if it's worth it. The way Uber has dropped fares, people should tip. My friend drove a guy 45 miles the other day and made less than $30. Take out gas and the fact that he's now an hour away from home, and it's barely worth it.
If drivers push back then maybe that will change. As long as there is enough supply of drivers Uber is going to get their way.
 

Upstream

Heisman
Jul 31, 2001
35,284
10,251
113
The Uber Website lists three key benefits to ride with Uber (https://www.uber.com/ride/):

  • Tap a button, get a ride: Choose your ride and set your location. You’ll see your driver’s picture and vehicle details, and can track their arrival on the map.
  • No cash, no tip, no hassle: When you arrive at your destination, just hop out—we’ll automatically charge the credit card on file. And there’s no need to tip.
  • You rate, we listen: Rate your driver and provide anonymous feedback about your trip. Your input helps us make every ride a 5-star experience.

If there is an expectation from the driver to receive a cash tip, and that impacts the rating the driver gives the passenger, then you've essentially eliminated 2 of the 3 benefits that Uber identified for their business. That becomes a fundamental change to their business model, which Uber would need to address.

I've never actually used Uber. I downloaded the app a few months ago when I thought I would use the service. But when I went to request an Uber car, the wait was so long and the estimated cost was much higher than I expected, so I made alternate arrangements to get to my destination. However, if I had used Uber, based on the information provided by Uber, I would not have even considered leaving a tip.
 

mikebal9

All-Conference
Oct 15, 2005
5,737
4,974
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No not at all. If the company says its not expected, then I see no need to tip. Do you tip your bank teller? They are service people.

My point is if they expected it then it would be on the app. It's not expected.

DO I NEED TO TIP MY DRIVER?
The Uber app cannot include a tip when billing you for a trip fare.

Where available as a vehicle option, uberTAXI is an exception. uberTAXI connects riders with licensed yellow cabs, and includes the option to set a gratuity percentage added to your trip fare.

In most cities, Uber is a cashless experience. Tipping is voluntary. Tips are not included in the fare, nor are they expected or required.
This is such a cop out. Is the website going to say tips are expected? Of course not. It says they're voluntary. The biggest misconception is that tips are included in the fare. They clearly aren't.
To answer your question, I don't ever use a bank teller. But I do tip a guy for pumping gas if he washes my windows or has to stand in the rain. I tip the guys who bring items to my car at Babies R Us and Home Depot, and I tip every cab driver. So yea, I'd tip an Uber driver too.
 

mildone_rivals

Heisman
Dec 19, 2011
55,607
51,272
0
Sorry, this is totally OT but it reminded me of one of the most bizzare back-of-the-rig conversations I ever had.

50ish y/o male, originally from Brooklyn - chest pains, SOB, hypertensive. Halfway through the ride he points to my shirt and says, "Volunteer, huh? That's great. How much ya get for that?"

"I'm sorry, what?"

"Wadda they pay ya?"

"Um... we're *volunteers*"

"Yeah, I get that. I'm not stupid. But they still have ta pay yas, right?"

"You should stop talking now."
Should have told him that there are some compensations, like how, for instance, volunteering provides you with the ability to help with natural selection from time to time. Would've been interesting to watch his BP change.
 

Upstream

Heisman
Jul 31, 2001
35,284
10,251
113
To answer your question, I don't ever use a bank teller. But I do tip a guy for pumping gas if he washes my windows or has to stand in the rain. I tip the guys who bring items to my car at Babies R Us and Home Depot, and I tip every cab driver. So yea, I'd tip an Uber driver too.

Do you tip your pharmacist? Do you tip the cashier at Babies R Us, or the employee who helps you find stuff at Home Depot? Do you tip your baby's pediatrician or the nurse? When you fly, do you tip the TSA Agent, gate attendant, flight attendant, pilot, baggage handler?
 

RU4Real

Heisman
Jul 25, 2001
50,955
30,733
0
Should have told him that there are some compensations, like how, for instance, volunteering provides you with the ability to help with natural selection from time to time. Would've been interesting to watch his BP change.

We leave that to the cops. Whenever somebody asks "Am I gonna die?" if there's a cop around he will invariably say "Yeah, probably".

But yeah, it may not have been entirely unheard of to suggest that perhaps we would influence somebody's outcome, if that person was being difficult.
 

Burton12

Junior
Oct 3, 2012
1,048
378
83
Here's the thing, if the Uber app allowed tipping, I would tip the driver. But it doesn't, so I don't. It has nothing to do with being cheap.

I use Uber for two reasons primarily: It's a better experience than traditional cabs, and it doesn't require me to have cash, which ninety-nine percent of the time I don't.
 
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RBS05

All-Conference
Jan 15, 2004
6,059
3,019
113
I think the cost of Uber is too cheap. I use it a lot around Hoboken/NYC and have noticed a drop in the quality of drivers. Worse cars, drivers who don't know the area as well, etc. I think it's pretty clear that the drop in cost has driven away a lot of drivers. To me, it's an excellent service that I would happily pay more for to ensure it stays that way.

All the comparisons the pro-tippers have provided are pointless. Those aren't scenarios where the person is receiving 80% what you pay. If you are out to dinner and the bill comes to $100, I don't think many people would tip the waiter if they were already getting $80 for their effort.

I've tipped with Uber a few times. A couple when I've used it in other areas and I have heard anecdotally that many people tip their drivers. I'll err on the side of caution there. But around here, I've done it a couple times...once when a guy did a really good job for me in hellish traffic despite the route the app was taking him.

Hundreds of rides, max of 4 or 5 tips, 4.9 rating.

If you want to further bake in a tip into the cost of the service, that's fine with me. It will keep good drivers out there, I'll keep using the service, and maybe others will bail on it due to the higher cost which makes it easier for me to grab a ride when I need it.
 

Turn234

Sophomore
Mar 5, 2003
1,216
171
63
Vincent 'Vinnie' Antonelli: It's not tipping I believe in. It's overtipping.

 

newell138

Heisman
Aug 1, 2001
36,920
47,367
112
All the comparisons the pro-tippers have provided are pointless. Those aren't scenarios where the person is receiving 80% what you pay. If you are out to dinner and the bill comes to $100, I don't think many people would tip the waiter if they were already getting $80 for their effort.

The waitress also isn't buying the food and cooking it so that doesnt make sense either. The driver has gas and depreciation on the car to pay for.

I have heard a lot of the everyday Joe drivers have bailed because of the reduction in rates too. I agree people would pay a little more for a good, clean, reliable service. Ideally they should just put out a flat rate that makes sense for both drivers and passengers, get rid of the surge pricing, add in a tipping feature to the app that gives our cashless society at least the option and everyone is happy.
 

Upstream

Heisman
Jul 31, 2001
35,284
10,251
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Reminds me of an old Curb Your Enthusiasm episode focused on tipping on top of included tips.

There was a thread here a while back about someone planning a wedding, and wanting to know how much to tip the servers, on top of the 25% service/gratuity added to the bill by the venue.