Went to Dicks Sporting Goods here in Columbus last week looking for 2 different things. Went in the morning and I might have been the only customer in the store. Came close to 4 employees, none of which spoke and all avoided eye contact and got away from me as quickly as possible. Left without making a purchase and went to a local store where I received a warm welcome and help and finding exactly what I was looking for. I get the same ignored service treatment at Lowe’s most of the time. Small local businesses may be a little more expensive than the bog box stores but it is usually, but not always, a better experience. About 3 years ago I was trying to get a pair of boots for my wife. I went to Tractor supply, Mossy Oak, The Lowndes County co-op, and the Clay County co-op. Total failure. The Lady at the Clay County co-op at least acknowledged my presence but she was the cream of the crop that day. I came home less than happy, and in 5 minutes found exactly what I wanted on line and had it on the way. There was a small gun / ammo shop in Hamilton. I went in there twice looking for some reloading supplies. Two guys behind the counter. First visit the guy that finally waited on me seemed annoyed that I asked him a question. The second time those two behind the counter were talking to some guy about how he could fix a lawn mower. I waited for several minutes for them to say something. They looked up at me a couple of times but never said anything to me. I finally turned around and left. They are now out of business. Duh……