My personal experience with Samsung appliances / electronics is below.
TLDR version: 17 Samsung sideways, with a lunchbox. Heard of planned obsolescence? They’ve perfected it. They literally want their shít to breakdown within 5 years and be completely unrepairable, so you’ll buy a new whatever if you liked the experience otherwise. You aren’t buying their products, you are leasing them for 5 years, and each day you get beyond that is a gift from the gods.
1) 50” QLED TV - Purchased in late 2018. Middle of 2023, it turned on and was working fine, all the sudden I heard a tiny electrical explosion inside, tiny stream of black smoke started coming from the vent in the rear. It never turned on again. Was told by every TV repairman I called that it would be a minimum of $300-$400 just to fix it, if they even could diagnose and get OEM parts, and there’d be no warranty. So, it was obviously put out by the road.
Total life 4 years 8 months.
2) 65” QLED TV - Purchased in late 2019 while TV #1 was alive and well. Early 2024, the TV somehow disconnected from the house wi-fi. Nothing could get it to reconnect, so I looked online for advice, and then followed a few recommendations to do a factory reset. Did the reset, and started going through the initial tutorial when setting it up (like it was brand new).
At step 3 or 4, there was a step where it walked you through adjusting the volume. It had small PIP in center with whatever was coming through the antenna playing, it said “push ^ or v on remote to adjust the volume”. Pushing these buttons did nothing to change the volume, nor could you advance forward or backwards to other steps with the remote OR the hardwired buttons on the TV itself. Changed batteries in remote, still nothing. New remote, still nothing.
Turned off and back on again at TV…..still stuck on same step itutorial. Completely unplugged it for hours….plugged it back in….turned on. Still stuck. Called repairmen and looked online. Everyone was clueless. Remembering my experience from #1, I knew where this was headed. It was ripped off the wall and taken to the road with extreme prejudice.
Total life 4 years 6 months.
3) Top load Washing machine - purchased mid-2019. Middle of 2025, it started jumping all over the laundry room and faulting out due to being out of balance about once every three loads. Clothes had to be nearly perfectly balanced for this to not happen, so we started doing that when loading. Sept / Oct, started doing it over half the time. By November 2025 it was every time.
Did research online and went through multiple troubleshooting steps, checked sensors, leveled the tub and washer many times. Eventually narrowed down to the suspension rods being worn. YouTubed how to replace, looked pretty easy. Went to go order OEM set of suspension rods….they checked in at a cool $450 before shipping. For a washer that was about $600 brand new. No thanks.
Total life: About 5 years
4) Dryer - Purchased mid-2019 at same time as the washer above. For anyone who knows appliances, a dryer is about the most simple 17ing thing you can get as far as general function, repairability, and reliability. Any brand you’ve ever heard of should last 8-10 years with minimum without ANY problems. November 2025, literally the very first load of laundry in my NEW washer that replaced the POS Samsung, load goes in dryer and runs for an hour. Cycle ends. Clothes feel the same way they did when they went in. Ran it again. 5 minutes in, opened the door. No heat whatsoever. Heating element had failed. This one was a more fortunate outcome than the other 3 above. Was able to get a new element for $50, but still cost me a whole Saturday to get it swapped out. Had I not been handy and gotten a repairman to do it instead, would have easily been $300, probably using some aftermarket piece of crap replacement, and I’d have opted for a new dryer instead, most likely.
Total life: 5 years before major repair needed.
Non-Samsung appliances and electronics I’ve purchased:
Early 2012 - 55” Panasonic Viera Plasma TV. Still sitting in my bedroom to this day. Works great.
2007 - 30” Vizio LCD. No issues. In storage somewhere now, but never had a problem.
2008 - 46” Sony Bravia LCD TV. Lasted until late 2018, over 10 years.
2015 - LG stainless steel French Door Refrigerator. Some minor issues with water dispenser, but still in my kitchen. Have never had to call a repairman or replace any parts. 11 years so far.
2023 - 75” Sony Bravia LED. Great TV so far. No issues in 3 years.
2024 - 40” Hisense LED TV for my son. No issues.
GE Profile Oven x2 - one in each house. No issues in over 10 years combined.
GE Profile Dishwasher (x2) - First one in old house ran great for 3 years before we sold the house. 2nd one in current house ran great for 4 years. Never had functional issue, but did spring a leak from a pump line that damaged our floors.
Bosch dishwasher. 2024 (replaced the 2nd GE above). Most fantastic, high performing kitchen appliance I’ve ever owned.
Overall, will never buy anything Samsung ever again. Will also not buy anything except Bosch, LG, or Whirlpool / Maytag for anything that has water running through it. TV’s, I’m sticking with Sony for high end living room or theater room, TCL or Hisense everywhere else.
