OT: Having problems accessing my (original) profile

[BeantownKnight1]

@Richie O
I did not come over in the move to On3. I did not create a/login to my profile. I'm not sure if that was required.
When I try and use my email address to login here, my password is not recognized. When I indicate that I've forgotten my password and request a new one, it tells me that it doesn't recognize my email address. When I try and create a new profile with my original user name (BeantownKnight), it tells me that that one is already taken.

Was there something special that I was supposed to do (last year) to migrate my profile? If not, is there an Admin who can just help me out with this problem?

Thanks.

 

[Richie O]

@Richie O
I did not come over in the move to On3. I did not create a/login to my profile. I'm not sure if that was required.
When I try and use my email address to login here, my password is not recognized. When I indicate that I've forgotten my password and request a new one, it tells me that it doesn't recognize my email address. When I try and create a new profile with my original user name (BeantownKnight), it tells me that that one is already taken.

Was there something special that I was supposed to do (last year) to migrate my profile? If not, is there an Admin who can just help me out with this problem?

Thanks.

Hey man, so you don't need to make a new account or anything. What you'll have to do is email [email protected]. Just describe the issue and they will help you out rather quickly.