Because of where I live, Xfinity is the only cable internet provider in my area. Not because I'm in a super rural area, but because of contracts. I'll openly admit I've hated Xfinity since day 1, but they are improving service, customer service, and price.
The big news is they just raised their data cap to 1024 gb/month from 300gb at no cost. They do pop you harder if you go over though and the unlimited data has gone up another $15 or so. But for the "normal" user, they tripled the data cap for free. I can stream a lot more carelessly now.
Secondly, I just called them and told them I wanted to cancel because another option opened up in my area (a total lie). They put me on hold for about 60s and came back with faster internet and more channels for free. I told I wanted to pay less, not get more. After about 5 minutes of casual back and forth, they lowered my bill $40 for 24 months. I went ahead and bit the bullet on the 24 month contract because I have not other cable options. My bill went from $159.99/month to $119.99/month for exact same service. My current service is 220+ channels (including HBO) and 75 mb/s interweb (the internet is actually faster than advertised. I've hit 80+ mb/s on Speedtest.net).
The biggest point of contention was the length of the contract. They initially only wanted to lock me in for 6 months. Then it went to 12. I told them the other options I had were offering that price for 24 months and eventually they accepted the deal.
Long story short, call your tv/internet provider and try to cancel your subscription. Don't ask for discount. Tell them you want to discontinue your service. It's worth a half hour of your time.
The big news is they just raised their data cap to 1024 gb/month from 300gb at no cost. They do pop you harder if you go over though and the unlimited data has gone up another $15 or so. But for the "normal" user, they tripled the data cap for free. I can stream a lot more carelessly now.
Secondly, I just called them and told them I wanted to cancel because another option opened up in my area (a total lie). They put me on hold for about 60s and came back with faster internet and more channels for free. I told I wanted to pay less, not get more. After about 5 minutes of casual back and forth, they lowered my bill $40 for 24 months. I went ahead and bit the bullet on the 24 month contract because I have not other cable options. My bill went from $159.99/month to $119.99/month for exact same service. My current service is 220+ channels (including HBO) and 75 mb/s interweb (the internet is actually faster than advertised. I've hit 80+ mb/s on Speedtest.net).
The biggest point of contention was the length of the contract. They initially only wanted to lock me in for 6 months. Then it went to 12. I told them the other options I had were offering that price for 24 months and eventually they accepted the deal.
Long story short, call your tv/internet provider and try to cancel your subscription. Don't ask for discount. Tell them you want to discontinue your service. It's worth a half hour of your time.
