What is the problem exactly? He got his feelings hurt because UK fans wrote him off as going to byu. Wow I wonder where he ended up going.
To me its just says there was a lack of communication between Pope and his staff and the family.
They only got feelings hurt from fans because the way the coaching staff was dealing with this wasn't really giving them any confidence they were a priority. At least that's what I gather from those comments.
They were listening to the fanbase because the coaching staff wasn't giving them anything. Whether that's true or not who knows but that's how they felt. That's the issue. Because if this one recruit family is saying things like this, maybe that's true of other recruits and their families.
And sure not everyone is top priority. But I'd think a coaching staff if you want something you need to at least make them feel like they are. Doing things this way, you might end up with........well no one.