Explain what you mean by "we only found on (one) program it actually hopped" What package do you have?I prefer direct tv over dish but they just won't budge, imo direct has a better picture and the dish hopper is way over priced for what you get out of it, we only have found on program it actually hopped. Dish cut my bill in half for 3 months, and after 3 months I going to complain again, just a lot of garbage in every package