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Concessions at RU suck, a total disgrace

T

toby83

All-Conference
Dec 23, 2014
4,095
3,823
0
Halftime head to snack stand, kids wanted hot dogs, the one closest to main entrance.
Guy tells me none left. I said "you have no hot dogs and its halftime?" He says i think i have two left, brings back two cold hot dogs. I can literally feel them cold through the bag. I ask him how about hamburgers, he says nope. About 10-15 mins also.

Unbelievable at this level. Don't even see that at kids little league snack stand.
 
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R

read option

All-Conference
Nov 12, 2013
2,835
3,236
0
Went to that same stand near the entrance right at tip-off and they had no popcorn but went around the corner closer to my seats and both the concession stand and beer stand had. But to your point, amazing that they are literally out of anything.
 
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S

ScarletKid2008

Heisman
Sep 8, 2006
8,096
10,679
113
I don’t agree with those dismiss this as a “no big deal”

this is a REVENUE sport and concessions are a part of that. Rutgers has to run and handle concessions like a business and this is an unacceptable situation for even a poorly run concessions business. Missing opportunities due to being grossly unprepared to make money for this revenue starved AD is down right embarrassing and foolish.
 
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D

Degaz-RU

Heisman
Dec 19, 2002
23,033
28,308
88
ScarletKid2008 said:
I don’t agree with those dismiss this as a “no big deal”

this is a REVENUE sport and concessions are a part of that. Rutgers has to run and handle concessions like a business and this is an unacceptable situation for even a poorly run concessions business. Missing opportunities due to being grossly unprepared to make money for this revenue starved AD is down right embarrassing and foolish.
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Wholeheartedly agree with this. It’s an utter embarrassment.
 
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R

RUPete

Heisman
Feb 5, 2003
26,841
16,113
0
I think it’s odd that a main stand runs out of something as basic as hot dogs. I usually eat before or after, but if you have hungry kids...
 
bac2therac

bac2therac

Hall of Famer
Jul 30, 2001
253,025
182,005
113
they need to do a better job overall....i do not see why they do so poorly consistently despite the constant negative feedback. Its all part of the customer service experience, they appear to be small issues so why are they consistently messing these details up
 
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D

Degaz-RU

Heisman
Dec 19, 2002
23,033
28,308
88
With a third party vendor handling concessions, it’s an absolute DISGRACE that concessions are at this level. Rutgers (the fans) are not getting what they are paying for.
 
R

RUJMM78

Heisman
Jul 25, 2001
26,363
12,659
113
bac2therac said:
they need to do a better job overall....i do not see why they do so poorly consistently despite the constant negative feedback. Its all part of the customer service experience, they appear to be small issues so why are they consistently messing these details up
Click to expand...
lack of attention to detail in ordering supplies probable answer which is unacceptable.
 
S

scottsdaleal

Junior
Jul 28, 2001
5,265
385
47
toby83 said:
Halftime head to snack stand, kids wanted hot dogs, the one closest to main entrance.
Guy tells me none left. I said "you have no hot dogs and its halftime?" He says i think i have two left, brings back two cold hot dogs. I can literally feel them cold through the bag. I ask him how about hamburgers, he says nope. About 10-15 mins also.

Unbelievable at this level. Don't even see that at kids little league snack stand.
Click to expand...


You should contact RU Athletics...Sarah B. should be made aware of this...it is her job to know and fix.
 
M

MV9000

All-Conference
Jan 6, 2016
2,950
4,064
46
Also at a bunch of the stands they have a retirement home as the staff. Makes an already poor service, slower.
 
O

OntheBanks

All-Conference
Jul 26, 2001
13,268
4,621
113
Walked into the RAC an hour before tipoff. Walked over to the concession in the lobby and bought a Mike's Turkey & Provolone. Next went to the stand by Auntie Anne's
and bought a regular cup of Diet because they only sell bottles up in the lobby. Took everything up to my seat so I can eat at halftime. Learned a long time ago not to go to
the concessions at half time.
 
B

BillyC80

Heisman
Oct 23, 2006
17,383
15,959
72
hoquat63 said:
I always bring in my own and a hot plate to warm them up
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Used to have a full-on cookout up there in the 300 section, complete with open flame and a blanket to hide behind. By halftime I’d be sending up smoke signals (SOS, SEND HELP, etc.). Fortunately those days appear to be gone, hopefully for good.
 
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K

koleszar

Heisman
Jan 1, 2010
38,394
60,870
113
OntheBanks said:
Walked into the RAC an hour before tipoff. Walked over to the concession in the lobby and bought a Mike's Turkey & Provolone. Next went to the stand by Auntie Anne's
and bought a regular cup of Diet because they only sell bottles up in the lobby. Took everything up to my seat so I can eat at halftime. Learned a long time ago not to go to
the concessions at half time.
Click to expand...
Last wrestling match we bought the Mike's cheese steaks as we didn't have time to eat beforehand. A little pricey but didn't mind one bit once I started digging in, it was quite good. I don't mind paying a little more if it's edible. That Suckdexo crap was simply inedible. Rutgers needs to start doing more of contracting out other chains.
 
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C

ch414

Sophomore
Aug 9, 2001
835
153
43
koleszar said:
Last wrestling match we bought the Mike's cheese steaks as we didn't have time to eat beforehand. A little pricey but didn't mind one bit once I started digging in, it was quite good. I don't mind paying a little more if it's edible. That Suckdexo crap was simply inedible. Rutgers needs to start doing more of contracting out other chains.
Click to expand...
 
T

toby83

All-Conference
Dec 23, 2014
4,095
3,823
0
We had cheesesteaks last time, i didn"t mind overpaying because they were good. They were also all out of Jersey Mikes stuff by halftime.

**** you not, guy told me to come back in 10-15 minutes and thought it was ok. I just laughed and walked away.
 
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R

read option

All-Conference
Nov 12, 2013
2,835
3,236
0
RocktheRac said:
There have been numerous concession blunders. How about the $1 dog promo where they didn't even put the hotdog in the bun. And people poo pooed it
Click to expand...

Emailed Pernetti about that fiasco and got courtside seats for 2 games out of it
 
Sweet Pea's Corner

Sweet Pea's Corner

All-American
Sep 10, 2001
17,895
5,743
113
On a side not that has nothing to do with concessions I just woke up from a catnap. I dreamed that I needed one additional football ticket for a game on Oct 6. I went to the ticket office and the guy told me I didn't have enough points to purchase one. I had 470 and you needed 520 . I told him I didn't understand and I am hearing I don't have enough points to buy a ticket to a game that isn't sold out? Of course this is unrealistic but its typical Rutgers for this to happen.
 
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R

RUsojo

Heisman
Dec 17, 2010
30,171
29,606
113
Normally I would say it makes sense they would run out against hall as it was a sell out and dwarfs regular attendance and you only stock to the average not the high points but this one was a known sell out for a while so it’s a bad job
 
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