ATT internet help

[Uncle Ruckus]

Your connection is not private message won’t allow me to do anything on chrome. I’m getting similar messages on other browsers. Smart TVs can’t connect to internet either. I reset my modem - no help. Any help on how to solve this?

 

[jdbulldog]

IF you have another option drop T. Otherwise you probably should take the pain and dial T for help. Patience is required for that phone call.

 

[Barkman Turner Overdrive]

IF you have another option drop T. Otherwise you probably should take the pain and dial T for help. Patience is required for that phone call.

You need more patience than Job when you call the ATT helpless desk. In fact, it might be easier to cancel service and immediately call ATT to establish service.

 

[Avelso]

I'm on the phone with Comcast as I type this. We didnt know how bad we had it with T until my wife had to start downloading videos for school. T is a joke as far as customer service. They have ruined Direct TV and Bellsouth.

 

[dawgdoug1962]

I do not doubt your situation at all, but I've had AT&T since 2014 (ditched Comcast in Desoto County) and have had the best service ever. Last year my gateway thing went bad...called the number I had for support and got a foreigner....began thinking 'Oh no..this is not good.' That dude got me a new unit delivered the next day by Fed Ex and got me a reduction on my bill for the next 12 months.

In the nearly six years of service it may have been interrupted twice by nationwide issues. I guess there are always extenuating circumstances and each situation is different.....just offering another experience.

 

[garddog]

Ruckus, did you unplug the modem for a minute? Not reset but no power.

If that doesn't work then you have to access the modems software and most likely reset. Call the tech desk for that if your not familiar with the process
.

Always get rid of service provider modems and buy your own. They charge about 8 bucks a month for theirs and they are always pure crap. For $100.00 you can get a modern modem with good wifi.

 

[SwampDawg]

Moved into a new place. Wanted AT&T because of previous good service. Installation guy got through, frowned, left "to go check something." Called me and said I was at the max distance from something and that they could not deliver the service they had promised. He had contacted the local place and told them to reduce my monthly fee. Could not get NETFLIX, so I canceled AT&T and went with a different provider who delivered good service. Then AT&T wanted to charge me for early cancellation. Had to make many calls, to many ESL people, in many foreign countries, no satisfaction. Finally got to speak to a guy in the USA who not only did away with the early cancellation fee but got me a rebate. I'm still shaking.