AT&T

[BigMotherTucker]

My wife "bought" me a new Samsung watch while she was upgrading her phone last week.. AT&T was offering them for 99cents plus $10 a month for service. I didn't particularly care for it... So she went to take it back today... Inside the 14 day return window. And the mother17er just tells her she has to pay a $45 restocking fee. She just called to tell me that and I told her to calmly tell the guy to **** off. Can we not return the 17er??? Anyone with knowledge?

 

[DerHntr]

Never again will AT&T get my money. There are too many reasons to list why not.

it sounds like they are your phone provider. Threaten to switch all accounts. That "should" do the trick.

 

[PBRME]

I haven't been happy with them since they started next. I'm already paying too much for cell phone coverage. Not paying another $40+ a month for 2 phones.

 

[121Josey]

Call your credit card and tell them that you have a return window for the watch and the company will not accept the return without a charge. Ask whether they cover the charge? If that doesn't work, tell them that Sprint will buy out your contracts on all your phones. They can waive the $45 or lose a customer.

 

[BigMotherTucker]

That's the plan

For tomorrow... Thank you all for the pep talk

 

[Drebin]

For tomorrow... Thank you all for the pep talk

Be prepared to wait in line for two hours.

 

[ShrubDog]

Verizon does the same

 

[tired]

Was it in the fine print? Is it just $10/month & that's it? I'm curious, I was thinking about getting 1

 

[jdbulldog]

They may not give a crap about keeping your business. Ask to speak with the store manager and politely express your dissatisfaction and the manager probably will make it right. Just do not threaten to cancel your service unless you mean it. Changing is a pain in the *** and the next provider is going to probably be no better than ATT.

 

[CochiseCowbell]

For tomorrow... Thank you all for the pep talk

When they say, "Sir, please don't get mad. We're only following corporate directives which ensure your services..."

Reply thusly: "Madness? THIS IS SPARTA!"

Leave the wife & kids at home for this.

 

[PBRME]

For tomorrow... Thank you all for the pep talk

https://youtu.be/I33u_EHLI3w

 

[Pars]

they could honestly care less about keeping your business. They'll say they told your wife about the restocking fee even if they didn't. The manager can wave it but it's going to take you some time.

 

[MaroonNation]

They will waive the restocking fee after he agrees to upgrade to the iWatch

 

[archdog]

Can you not just cancel the service and then sell the watch to cover it?

 

[archdog]

They may not give a crap about keeping your business. Ask to speak with the store manager and politely express your dissatisfaction and the manager probably will make it right. Just do not threaten to cancel your service unless you mean it. Changing is a pain in the *** and the next provider is going to probably be no better than ATT.

Google Fi all the way.

 

[vhdawg]

Check your PM

 

[121Josey]

They may not give a crap about keeping your business. Ask to speak with the store manager and politely express your dissatisfaction and the manager probably will make it right. Just do not threaten to cancel your service unless you mean it. Changing is a pain in the *** and the next provider is going to probably be no better than ATT.

^^^^Works for ATT^^^^

 

[The Peeper]

Seriously? Have you zoomed in on their coverage map? As long as you never leave a town or get off the main roads you're ok but remotely get away from civilization and you're screwed

 

[archdog]

Haven't noticed about the coverage for Google Fi. But I have noticed my bill went from 88 dollars a month to 23 dollars a month since last November. Sure, when I am doing work in DeKalb, the signal is ****, but it was anyway. I spend 99% of my time in somewhat populated areas. If you live in Caledonia or Steens, maybe you will have an issue.

Edited to add, Google's customer service is actual customer service, not a "how can we screw this guy" situation.

 

[The Peeper]

I'm seriously considering changing my 4 phones to Cricket. I'm w/ ATT now and Cricket is ATT coverage, will save me almost $90/mo. I'm 2.5 yrs into ATT and I've never dealt w/ customer service. I had to go get a new Sim card but otherwise no complaints.

 

[anon1787432961]

AT&T: Please stop complaining, just pay our public stock shareholders. They own us and they own you. Pay up.

 

[Dawgbite]

So, did they take the damned watch back or not? This is like "Who shot JR" do I have to wait until next season to find out?

 

[goindhoo]

I switched to cricket. No data limits. $65 flat. Same towers as ATT. It's a subsidiary of ATT. All good except no hotspot. But the trade off is worth it.