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Anyone else read MW's thread about the coaching search?

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jmbeck

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Sep 7, 2005
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As I said, this is simply how things happened with me. Not indicating it's indicative of a pattern of poor service.
 
Maroon Eagle

Maroon Eagle

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May 24, 2006
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...but I doubt I'd subscribe to 247 if their customer service people fails to do right by their customers-- which as I mentioned before, is partly why I've not returned to BDJ.
 
Maroon Eagle

Maroon Eagle

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...but my perception is that it could be an indication of how customers are treated. If they're not willing to work with you, then they have a rigid and inflexible customer service policy, which is something I can't stand.

Your prorated argument is something I would have considered very reasonable and if I'd been the customer service rep, I would have either taken you up on that or talked to my supervisor saying, hey, this guy makes a great point. If I'd been the supervisor/had the power, I'd have granted it.
 
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