Anyone else read MW's thread about the coaching search?

[Maroon Eagle]

nm

 

[jmbeck]

As I said, this is simply how things happened with me. Not indicating it's indicative of a pattern of poor service.

 

[Maroon Eagle]

...but I doubt I'd subscribe to 247 if their customer service people fails to do right by their customers-- which as I mentioned before, is partly why I've not returned to BDJ.

 

[Maroon Eagle]

...but my perception is that it could be an indication of how customers are treated. If they're not willing to work with you, then they have a rigid and inflexible customer service policy, which is something I can't stand.

Your prorated argument is something I would have considered very reasonable and if I'd been the customer service rep, I would have either taken you up on that or talked to my supervisor saying, hey, this guy makes a great point. If I'd been the supervisor/had the power, I'd have granted it.

 

[DerHntr]

gonna lock it upafter that last comment fella