19.99 for first year.

May 11, 2012
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I paid my 19.99 to renew my subscription only to be told I must pay an additional $39 to read any stories...as i do not have access to premium content. Anyone have a phone number to to call and cancel whatever I purchased?
 

Tom McAndrew

BWI Staff
Staff member
Oct 27, 2021
80,367
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Sorry to read about the problems you have encountered.

I believe all subscription issues are handled via e-mail.

I sent a message to the BWI guys, and asked them to look into your situation and get back to you. As it's Sunday evening, you may not hear from them until Monday.

Best I can do at this time.
 
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GregPickel

Hall of Famer
Staff member
Jul 25, 2021
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I paid my 19.99 to renew my subscription only to be told I must pay an additional $39 to read any stories...as i do not have access to premium content. Anyone have a phone number to to call and cancel whatever I purchased?
Hi there. Please email [email protected] and they can assist you with this.
 

step.eng69

All-Conference
Nov 7, 2012
3,628
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AKB.....just an FYI....I emailed the On3 email with my predicament and received response and solution remarkably fast! I recommend utilizing their services whenever needed. This type of customer service is rare today....congratulations to On3!!
Good Chandler,
I'm happy you received a quick response to your issues.
tom
 
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