here's an excerpt from the NY post about the NYC housing authority:
NYCHA’s own internal data shows it takes 449 days on average – or roughly 15 months– to resolve tenants’ non-emergency repair requests like clogged tubs and broken refrigerators,
compared to 370 days just two years earlier.
Some repair requests — for routine fixes like faulty pipes — remain unresolved more than five years later, according to residents.
As of last month, paint jobs took an average of 616 days to complete, electrical work 237 days, plumbing 233 days, and elevator repair 101 days.
Government run housing...I'm not sure everyone sees government inefficiency the same way I do.