Water bottle policy?
- Thread starter RUBubba
- Start date
kind of impossible when they RUN OUT OF WATER....this has been mentioned several times in this thread and others.
yes,. and Citifield and Yankee stadium. this was stated earlier in this thread
I don’t need to. I no longer go to RU home games on hot days. I’ll be there tomorrow morning before 7:00 to tailgate with longtime friends and leave sometime between 1:00 and 2:00
What do you do when there isn’t one for sale?
Got it now. I stand corrected. It's silly / stupid / not surprising Rutgers can't fix a ridiculous thing like this.
That’s all we’re saying.
I don’t expect to be allowed inside with a hand truck of water bottles but what I can fit into my pocket should be fine.
I’m with them on food. Not sure why some feel you can do that.
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RUCheese, I like you as a poster so please take what I’m about to write in that light.
Before this post that from you which I quoted you had made three posts defending RU’s stance. But you don’t understand the medical reasons and implications that have been articulated by myself and others - one of whom is a nurse; you seemingly are unaware that RU is the only outdoor sports venue in a wide multi-state area with this policy; and you probably are unaware that RU led a study of stadium security measures and published the findings and recommendations a few years ago and they are ignoring their very own findings and recommendations. RU simply can not be defended for what they are doing.
What's been shown? What links? I posted the Rutgers policy. I didn't say I agree with it, and we all know it's because they want to sell more food and drinks.
A Gourmet Food Dept at RU? Outstanding oxymoron, ha!
Suggest that those who want to bring in bottled water, use the North gate as mentioned. When you get to Security show them a prescription bottle and say that you have medical needs that require timely meds w water during the game.
Pretty sure they will waive you through immediately. Don’t forget Jim Beam as well.
Really warm water at UMass game. They can't even get bottled water right. Probably because Rutgers lost the recipe for ice?
Aren't you in a business where establishing a water supply is a key job skill? :Sly: Can you connect a couple of 100' lengths of LDH to the nearest hydrant and connect a gated wye to the other end?
I posted a link to it before and I know someone copied my post at least once. I don’t know if others have posted it, too.
It's a deliberately ambiguous response from someone that is insulting the customer's intelligence by making it seem like they're addressing your concern while actually doing nothing about it. You want water, cough up the $4 for a 1/2 litter bottle.
They have run out of water for sale multiple times the past few years in the upper deck, including UMASS.
I have complained about this policy since it started...I had an apple taken from me when I tried to carry it in my pocket. I've had several conversations with Matt C, all of which have gone nowhere, he just keeps parroting the "homeland security" line
I also complain about it on the weekly surveys they send out and always ask for a ticket rep to contact me...for a while they did but they have stopped calling.
When it gets colder it's easier to get food and water by security in my jacket pocket, but it's tough when I'm just wearing a t shirt and shorts like I will tomorrow.
And they refuse to admit it's a money grab.
I actually had a family of 6 who were going to get season tix for the first time, but when they found out about the policy and how expensive the concessions were, they decided not to proceed. And I told Matt about this via text....and got zero response.
I also complain about it on the weekly surveys they send out and always ask for a ticket rep to contact me...for a while they did but they have stopped calling.
When it gets colder it's easier to get food and water by security in my jacket pocket, but it's tough when I'm just wearing a t shirt and shorts like I will tomorrow.
And they refuse to admit it's a money grab.
I actually had a family of 6 who were going to get season tix for the first time, but when they found out about the policy and how expensive the concessions were, they decided not to proceed. And I told Matt about this via text....and got zero response.
Wear a jacket tomorrow anyway. I am. It's how my illegal water & iced tea is getting into the stadium
Here's my critique of the circumstances around the back and forth with Sarah.
If the program were being run properly it wouldn't be necessary for her to *ask* about such things. It is absolutely, 100% required of game day management resources that somebody be tasked with checking the food and beverage service before and during the game. This includes not only checking inventory to ensure that the vendor isn't running out of things, but also includes quality checks and a pregame walk-through simply to make sure that all the contracted services are ready to open.
The point being, nobody should have to be told that stands that were committed to by the vendor were, in fact, never opened. That it's a surprise to the Asst. AD demonstrates that the communications plan, at the very least, is either inadequate or not being followed.
If the program were being run properly it wouldn't be necessary for her to *ask* about such things. It is absolutely, 100% required of game day management resources that somebody be tasked with checking the food and beverage service before and during the game. This includes not only checking inventory to ensure that the vendor isn't running out of things, but also includes quality checks and a pregame walk-through simply to make sure that all the contracted services are ready to open.
The point being, nobody should have to be told that stands that were committed to by the vendor were, in fact, never opened. That it's a surprise to the Asst. AD demonstrates that the communications plan, at the very least, is either inadequate or not being followed.
I admit I am a former season ticket holder. Had eight tickets near the great Mrs. Screw.
The straw that broke the camels back was the confiscation of a 1 ounce bag of Planters peanuts.
Entering the south endzone gate was asked by a very young woman wearing an ill fitting Rutgers
Police uniform to empty my pockets. It was a "are you kidding me" moment when she told me I had to throw out that dangerous contraband. Previously that same year I was told by my rep that my priority point total was safe for me to keep my Black lot parking then I was demoted THREE lots down to the Tan lot. Yeah, that may have played a part in my decision to stop buying season tickets. There is so little Rutgers does well in the area of customer service.
The straw that broke the camels back was the confiscation of a 1 ounce bag of Planters peanuts.
Entering the south endzone gate was asked by a very young woman wearing an ill fitting Rutgers
Police uniform to empty my pockets. It was a "are you kidding me" moment when she told me I had to throw out that dangerous contraband. Previously that same year I was told by my rep that my priority point total was safe for me to keep my Black lot parking then I was demoted THREE lots down to the Tan lot. Yeah, that may have played a part in my decision to stop buying season tickets. There is so little Rutgers does well in the area of customer service.
You don't have to empty your pockets. I would have simply walked away from her and gone to another gate.
I posted w/o reading everything and once I was educated I reversed my stance. Agree
So you basically donate pennies and were upset...got it...the peanut story is ridiculous but your'e not donating if you're in tan.
I cant disagree with the above. Using Homeland Security as an excuse is an insult to our intelligence. I'd have more respect if they would just tell the truth that they want our concession dollars.
I suggested they lower food and drink prices...no dice there either.
I suggested they lower food and drink prices...no dice there either.
+1
There are people on here who are caterers, restauranteurs and those who throw really big tailgates that do what @RU4Real says all the time.
You would think by doing this only seven times a year it would be figured out by now.
To add to this...I can also understand if something like this happens- ONCE
But after it happens- it should not happen again. This is not a HS game and or concession...This is big time multi million $$$ business. This is big time customer service...Vendor management and Rutgers should both be on this from here on out. But...as we know- this is never just a one time FU...just poorly run
Last year I strolled in with my 82 yo mother with a walker and I was made to take my hat off. Of course they never even thought to look in the compartment flap under the seat of the walker.
No.... about being treated like a criminal when you enter Rutgers Stadium.
Another brilliant procedure that will help drive away what few Rutgers Football fans remain.
thankfully if i still lived in jersey and went to a game i could get away with bringing in water for medical purposes.. ie taking my meds
don't forget the nazi's they call law enforcement.. that's why i stopped going to games.. last game i went to was arky in pway
That was the year they gave extra priority points for some extra things like buying tickets to the bowl game.
many people received serious extra points which ended up pushing me lower
The ticket rep assured me my priority point level was safe for keeping Black, then I was demoted THREE levels. That is a fail on the part of Rutgers. And Leonard go **** yourself.
I used to get really upset about this policy. Then I dropped my tickets. Things have been great since.
I agree, it's 100% for revenue reasons and 0% about security. (Unless they're among the few people with deathly food allergies)
During basketball and wrestling at the RAC, since it's so cold out it's very easy to walk right in wearing a puffy winter coat with food and drinks stuffed in the pockets as long as you don't have a bag.
During basketball and wrestling at the RAC, since it's so cold out it's very easy to walk right in wearing a puffy winter coat with food and drinks stuffed in the pockets as long as you don't have a bag.
We sad to have to give up my sunscreen today because I “could have a lighter and set people on fire” according to gal at the entrance. So, instead, I was pretty much on fire by half time.
The program and admin is a joke and embarrassment.