Season Ticket Renewals

[ronpolk]

I'm trying to renew my season tickets but the website keeps directing me to a place to enter customer number and pin number. I have a customer number but don't have the pin. Anyone else have this problem?

 

[RocketDawg]

I'm trying to renew my season tickets but the website keeps directing me to a place to enter customer number and pin number. I have a customer number but don't have the pin. Anyone else have this problem?

I did mine several weeks ago and didn't have an issue. Can't remember where I got the PIN though. Could it have been in an email? Seems like it was.

 

[o_fredgarvin]

I'm trying to renew my season tickets but the website keeps directing me to a place to enter customer number and pin number. I have a customer number but don't have the pin. Anyone else have this problem?

Had the same problem today. Call the ticket office and they'll straighten it out.

 

[Seinfeld]

I was having the same problem, and I'm not sure as to how in the world I figured this out, but when I clicked on the renewal link, it kept taking me to another tab that was saying my login information was incorrect. So for some reason, I decided to click on one of the other links under the "My Dog Tag" tab, I got logged in under it, and then when I clicked on the renewal link again after I was already logged in, everything worked fine.

 

[ronpolk]

I called the ticket office today... got the problem sorted out. Apparently, several others have had this problem.

 

[drail14me]

Their website sucks. Don't waste your time. Just call the ticket office.

I can't fathom how a major university with the computing power we have could have such a crappy website for getting money from fans!!!!!

 

[RocketDawg]

Their website sucks. Don't waste your time. Just call the ticket office.

I can't fathom how a major university with the computing power we have could have such a crappy website for getting money from fans!!!!!

Yeah, you'd think one where they're collecting money would work if nothing else does.

 

[00dog]

I had the same problem today. It was awfully hard to find a way to give them the money on the website, but it finally worked. Of course the ticket office folks have always been great to deal with.