So I retired at the beginning of the year. I have a Roth that I’d like to pull the contributions from but I can’t find out how much that is. Fidelity can only go back 10 years and I can only find some of the years transcripts on the IRS website.
We’ve called them 3-4 times and been on hold for about an hour before they hang up. We have an in person appointment for next week with them but I’d prefer to get this information myself.
Any ideas?
No, I’m not giving you my SSN!
I'll give you my multi-part suggestion.
Any investment company that can't give you the total amount with a click of a mouse should be discarded.
IF it were me, I'd take the penalty and disssolve the entire thing. You know you really don't own that money, right?
If they want to continue to play footsies with you, I'd tell them I just signed off on my Congresssmen to contact them and get the accurate amount for me. That will motivate the **** out of them to quit jacking you around.
Any institution that wants to be anti-customer service needs to be put in their place.
Tip: An\ytime you can't seem to get through to a helpful, REAL person, its best to initially click "1" or "2" or whatever the prompt says and ask for "Sales. Trust me, a real person will answer. Then Or, "I'd ike to invest money/start an IRA, etc". just get his/her operator number so at minimum, you have them on the hook as a Company representative. When someone knows you have either their first name and/or their identification number you've much less apt to be hung up on.
You're not being a prick to operator like this, afterall, it IS your money until we have a collapse.
I know few people will agree with my methodology, but I can count on zero fingers how many times I've ever had trouble taking possession of my money from an outside sourse.