If you want fans to come and enjoy TU football on a hot day don't run out of drinking water during the 1st quarter of the game on the east side. Not everyone has access to the luxury boxes with A/C and unlimited water.
Note to Stead & TU Administration...
- Thread starter TU Sepp
- Start date
Exactly. It was ridiculous how many people went down due to heat. Concessions ran out of water, and there is only a pair of water fountains on east side. My brother was forced to throw away a big bottled of iced water when we walked in. On a hot day like today, if you don't allow fans to bring in their own water then especially don't run out of water at the concessions. Pathetic
The water dispensers in the Club were empty at halftime. Overall a total fail by the staff on water in Club and in the stands. And we wonder why the East stands were nearly empty after half. Come on TU, you can do better.
And the paper towels in the men's room in the Club were empty. And so it goes.
And the paper towels in the men's room in the Club were empty. And so it goes.
And the assistant coaches from FAU left a mess in the visitor coaching booth!!!!
Then again, they always do that.
When they know it's going to be hot, it's ridiculous to have to stand in line at a concession stand window and wait, wait, wait to buy a bottle of water.
Set up numerous troughs of nothing but bottled water to sell. Have two or three people selling water at each through.
Set up numerous troughs of nothing but bottled water to sell. Have two or three people selling water at each through.
First, concessions workers are volunteers who are doing a fundraiser. Second, this water issue has happened numerous times in the past. One year they ran out of cold water so I asked for a cup of ice to go with it and they charged me $4 for the cup of ice as well as the bottle of water. It was 97 degrees that day. I left the bottle of water and ice on the counter and sent a complaint to Bubba, who apologized.
There is no common sense for the rent a yellow shirt security not with the free labor at the concessions stands.
There is no common sense for the rent a yellow shirt security not with the free labor at the concessions stands.
I think with it being that hot TU could let the band wear shorts and TU shirts and not be in those hot uniforms! After all it's called the "sound of the Hurricanes" not the look of the Hurricanes! When I saw ambulances hauling people out I really worried for those band kids in those uniforms. Great opening game and thanks for the coaching change
This ongoing problem isn't on the concession people. The issue lies with the administration. Set up carts with water and ice in addition to the regular stands. You know the weather forecast and the number of tickets out. There is no excuse not to be prepared. We give away almost 7k tickets in hopes of giving people a football game experience which will result in them buying tickets down the road and fail to provide proper concessions. Our football staff and team can only do so much to increase attendance. The administration must do its part. Sadly, nothing will change and no one will be held accountable while we all continue to gripe about our attendance issues. Note: those tickets were purchased and then given away. Poor choice of words and my part.
agree 100% i took my wife and 2 boys along with my dad to the game, I went to get the car after standing in line for 15 min only to find out there was no more water!!!! i sent the wife and the 2 boys home at the end of the first qtr... if we are going to beg for new fans then don't do stupid crap when they show... 2) get the elect scanners in the concessions... no joke i left at start of the first qtr and did not make it back until 1min left all because the women behind the glass could not do simple math 6 + 4 = 8 no wait 9??? ummm 10 mam ohhh lol sorry, then i gave her a 20 she gave me a 5 and 4 ones i turned and said, you know keep it HA! then i made it back to my seat and in no lie 20sec my little boy dumped the big pop over
So we have a tailgate spot on Glenn Dobbs drive (that we pay $825 per season for the privilege). One of the members of our group arrived at 10:15 to drop off tables for our group. The traffic nazis wouldn't let her in to drop off the tables then leave. Four hours and 15 minutes before kickoff, and they have the street locked down. So it's not just casual fans the administration seems to want to drive off.
I think it's just over planning on the side for security, that includes gate and parking security that isn't really necessary.
Opposed to that you have under planning on the side of functionality and fan comfort.
Opposed to that you have under planning on the side of functionality and fan comfort.
Is it a vehicle with the tailgate parking pass? Or just someone wanting in and out without the pass?
I always think they are pretty agreeable at 8th and Delaware for the Commons tailgaters that have the single parking pass. But we never really try to get other cars in and out, we just deal with consolidating tables/tents/tvs/grill into one tailgate vehicle off campus...
I always think they are pretty agreeable at 8th and Delaware for the Commons tailgaters that have the single parking pass. But we never really try to get other cars in and out, we just deal with consolidating tables/tents/tvs/grill into one tailgate vehicle off campus...
two years ago they ran out of coffee when it was 25 degrees in november…and hot chocolate
it's flat out game day mismanagement. and it never changes…
it's not just a service issue, it's a lost revenue issue.
Hire a company like ExpoServe or someone who can run a large event concession successfully, and it will be ran successfully...
it's flat out game day mismanagement. and it never changes…
it's not just a service issue, it's a lost revenue issue.
Hire a company like ExpoServe or someone who can run a large event concession successfully, and it will be ran successfully...
If football was being run like a business, there would be a critique of what went right and wrong here. TU should never schedule an afternoon game when the temperature is above 85 degrees. I've been there at another game, had to leave in 3rd quarter because we were roasting on our metal seats.
If listening to their customers, TU would:
If listening to their customers, TU would:
- Have a professional company manage all concessions. (I can't believe we have volunteers managing our concessions as a fundraiser. That is so half assed.). Do it right. We probably lost many future fans yesterday because of this experience. If the current vendor is underperforming, hold them accountable for lack of performance and start interviewing others who would want your business to provide a high quality service.
- You can't give a Lexus away every game, but you need something to draw fans back especially after this misstep. Perhaps another giveaway for the next home game could make amends.
- Wasn't at the game, only followed it on ESPN through my phone. Not sure who is responsible for managing the play by play info, but there were strange gaps in the play by play, the wrong team with the ball, and then the other team would score. I felt like I was tripping on acid trying to follow what the hell was going on so I finally went to the bar with my family and gave up.
The 2:30pm game is the doing of TV. TU simply needs to ask for consideration for Sept. with regards to this. Yes on the having an actual concessions company manage each booth. We don't need to give stuff away every game. Keep winning and putting up video game numbers and fans will come out to watch.
Totally agree on point #1. Using volunteers doing fundraising is no way to manage the concessions for TU football games. I have complained about the slow lines due to inefficiency behind the counter for years. Like it or not, concessions are part of the experience and consumers (fans) deserve better. This is something that can be fixed with a well placed profit motive.
Guys it wasn't that miserable. Yes, they should be more prepared, but there are other things to drink besides water. Have a gatorade, have a small soda. I made it through just fine without needing something to drink and there were kids all around me jumping around having a good time without getting water. It's not like you're out there all day. It's a few hours. I just feel it's a pretty lame excuse to leave an entertaining game. If you really wanted to stay, you would find a way to stay.
What happened to the guys walking around with pizza, popcorn, cold pop and water? Keep screwing yourself TU that would have made a killing on Saturday. The university should impose a new rule anything over 20k fans the drink guys should come back to Walking the stadium... another thought if you are going to make us stand in a 15min to 20min line put some TVs at the concession stands so we can at least watch the game why we stand in that god awful line
Tulsahurricane it was not all day but it was 4 1/2 hours in the hottest part of the day. My 2 kids and prego wife had to leave early and my little boy got home feeling sick from the heat as well as my wife. I bought probably the last 3 waters on the east side, When I walked away I heard a women yell there is no more water, i walked by emsa trating a little boy throwing up, I went back and told my wife and kids it was time to go. Many people were leaving and the same was being said. Pretty Stadium, fun atmosphere but good lord they need to get a effing clue with concessions.
I can answer #3 as I used to be a person who helped with that. The people who are in charge of the actual stat entry (not the scoreboard though) are very, very knowledgable and are usually pretty good about getting stuff right unless there's a strange series of plays (weird fumble sequences are one that comes to mind) in that case they just write down the play number and what happened so they can fix it at the next available moment, and so they don't miss the continuing entries. It might throw gametracker off for a bit but there's really nothing we can do but the best we can.
Or... Maybe it's cause this is the first time in years I wasn't there ;-)
No kidding.... where are the Larry's of the world when you need them. Easy money.
http://www.ispot.tv/ad/7MBG/dr-pepper-college-football-meet-larry
http://www.ispot.tv/ad/7MBG/dr-pepper-college-football-meet-larry
They could let a professional group handle concessions, sell more, and donate some to the charity for helping stock the counters, or deliver water from one side to the other, etc.
................... or not cave in to Tv for a non-marquee match up. In Sept. home games need to be played at 7pm or Thu/Fri night.
TX
We cannot not cave to TV. It is conference contracts. Our financial lifeblood.
OU just "caved" to a non-marquee daytime September kick.
OU just "caved" to a non-marquee daytime September kick.