I've been seeing the term "Fan Experience" in threads as

[Nunya.sixpack]

We have never had good fans in MBB, and yes I'm actually including the time when we thought we were great. It takes practice and knowledge of the game...only one of which we are willing to attempt at a time.

 

[mount lefroy]

1. Get rid of the metal detectors. You just moved the place where my family is less safe (notice I didn't say not safe) further out and introduced another headache. Plus those folks aren't prepared to handle even the smallest security incident. It's lipstick on a pig that didn't used to be there.
2. Totally revamp the concessions process. Every level should have at least one of every food option available, and be set up to handle increased traffic. Whomever added the plastic chains on the 200 level should be made to stand in them for a quarter while the line moves more slowly because no one will squeeze by to go to the next cashier. I also enjoy watching 8 people staff a stand where only 2 will accept money.
3. The bathrooms have been mentioned. This really was better in some previous seasons. I think the answer is probably to assign staff where bathrooms during the game are their only job, and they're constantly visiting the ones they're assigned.
4. Get us some working wi-fi/cell options that don't tank 5 minutes before kickoff when everyone arrives.

Then the hard stuff:
5. Chairbacks. Everywhere. Make it happen. No excuses.

#1 would require getting rid of every semi automatic weapon and every possible bomb component.

Or a time machine that would place us in the summer of 2001 to stop 9/11.

 

[philduckworth]

#1 would require getting rid of every semi automatic weapon and every possible bomb component.

Or a time machine that would place us in the summer of 2001 to stop 9/11.

What? We've somehow managed to make it 125 years of MSU football without metal detectors. Can't live in fear.

 

[PreacherDog]

Question about concession lines --- is it really better at other stadiums? I went to the Tenn game. The general concession stand lines weren't that long, but I had to walk halfway around the stadium to find a stand that would accept credit cards. It was so crowded under there that I spent twice as much time wading through the crowd as I did in line to buy food. Still took me half a quarter (would have been much less if I had cash). The beer lines looked to be 100 people long. I can't imagine how long that would take. The basic lines (popcorn / hotdogs) were short, but lines for the nicer foods were probably longer than ours.

One major difference at Tenn - entering the stadium, it took maybe 10 seconds for them to scan all 4 of our tickets. For years now at State games, it's like the scanners have to be held at the exact right angle & distance or it won't scan. I'm going to guess it takes 5 - 10 seconds per ticket vs. the 2-3 seconds it took at Tenn. That makes a huge difference when you're talking about scanning 50,000+ tickets. It really makes no sense that we can get through the metal detectors quicker than they can scan tickets at the gate. You should be able to scan tickets twice as fast as it takes for people to go through those metal detectors.

I went to Arkansas. Walked straight in. Got a hot dogat halftime. They have so many more concessions and restrooms than any stadium I have been to. Credit not many fans but they have much better concession and restroom facilities.

 

[qball.sixpack]

As I was waited in line to get into the EB I noticed a man who looked like he was in charge walking by (turns out he was). I stopped him and asked what the problem was. He was very apologetic and told me he ran an operation with 230-40 people and only 55 had showed up. He said they were not able to open all gates and the ones that were open were vastly understaffed. At first I thought this was crazy but it really is a perfect storm of min wage folks being told to work on a holiday with no real leverage for the employer because a good number of them would not be retained after football season anyway.

I call bs on his (Not your) comments. Gates were adequately staffed. The scanners are the problem. Those employees were working their *** off to get tickets scanned. The scanner just took forever to “read” the code. Hands down what I saw. Took 15 seconds or so to read my ticket, compound that by 30000. That should be literally almost a walk by deal. They couldn’t have done anything with more people.

 

[mount lefroy]

What? We've somehow managed to make it 125 years of MSU football without metal detectors. Can't live in fear.

You just started noticing the metal detectors this year?

Check. So when is the department of Homeland Security going to be dissolved?

 

[Seinfeld]

Student interns working security... because safety is CLEARLY our top priority. Or does that only conveniently apply to alcohol sales?