Who is right?

GesterHawk

Heisman
Jan 3, 2023
17,998
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I agree. There's some passive aggressiveness that really isn't necessary. 100% you have to be direct with folks, and knock off all the placating, but I'd have worded it like this:

"Co-worker", I need you to consistently respond to emails regarding your cases. When people are requesting information, timely communication is part of the job and is necessary for the team to function effectively. This has been an ongoing issue and I need to see immediate improvement going forward.

If this continues to be a problem, you leave me no choice, but to escalate the matter. (this shows it's the employees actions that will result in the escalation)
I'd leave the last paragraph off and just include the people you would escalate to as CCs.
 
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BelemNole

All-American
Mar 29, 2002
36,647
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I ran a few emails to a kid I was having issues with thru copilot because I knew I was angry and didn't want to create potential issues when I eventually fired him.

If you want to a blunt conversation like that don't do it in email. When my guy was sending unprofessional emails to the IT director I called him. No paper trail of me chewing his ***.
 
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Jerome Silberman

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Dec 19, 2022
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There's never a need to send an "angry" email.
If you're frustrated about something and need to confront a problem, don't do an email. Do it in person.

Emails have the benefit of documentation of the conversation as well as the ability to CC the direct supervisor to ensure accountability. You can only ask for accountability so many times before it's necessary to escalate to a more uncomfortable medium.
 

Burgess Diesel

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Dec 23, 2017
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Emails have the benefit of documentation of the conversation as well as the ability to CC the direct supervisor to ensure accountability. You can only ask for accountability so many times before it's necessary to escalate to a more uncomfortable medium.
Yes agreed. I'm leaning more on the "angry" portion.
Outline that deliverables or actions are not acceptable, get that in an email. But I guess I interpreted OP post being that he comes across a bit assholish in his emails, that's not ok and can use professional development. (To be clear, not calling OP an ahole)
 
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Jerome Silberman

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Dec 19, 2022
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Yes agreed. I'm leaning more on the "angry" portion.
Outline that deliverables or actions are not acceptable, get that in an email. But I guess I interpreted OP post being that he comes across a bit assholish in his emails, that's not ok and can use professional development. (To be clear, not calling OP an ahole)

If you were, she could probably take it. From what I know, Birch is formidable in the right ways.
 
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hawkbirch

All-Conference
Nov 24, 2015
417
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I am going to breakdown the email for a little constructive criticism:
"I mean this in the nicest possible way" - a bit condescending and on par with "No offense" in that yeah you do mean offense but you're covering your ***.
"period end of story" - very confrontational.
"I'm done trying to fix things with you" - aggressive
"And I mean immediately" - your momness is showing. They are a co-worker not someone who sprung from your lady bits.
Don't threaten to go up the chain, just do it.

I agree. There's some passive aggressiveness that really isn't necessary. 100% you have to be direct with folks, and knock off all the placating, but I'd have worded it like this:

"Co-worker", I need you to consistently respond to emails regarding your cases. When people are requesting information, timely communication is part of the job and is necessary for the team to function effectively. This has been an ongoing issue and I need to see immediate improvement going forward.

If this continues to be a problem, you leave me no choice, but to escalate the matter. (this shows it's the employees actions that will result in the escalation)
Thank you for this constructive criticism I can use. I like your versions and critiques and think they would cause me less issues down the road. Thank you!
 

Wobmam Rulez!

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Aug 4, 2025
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My boss suggested I filter some of my more direct work emails through AI first to tame them a little before hitting send.

I think people could just do their ******* jobs correctly the first time and I wouldn't have to send an angry email.

Who is right?
Some of the best advice I ever received when entering the professional workspace was "never email angry".
 
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Torbee

Heisman
Sep 13, 2002
11,949
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Thank you for this constructive criticism I can use. I like your versions and critiques and think they would cause me less issues down the road. Thank you!
Honestly, a quick dump into Chat GPT/CoPilot/Claude with the prompt "I feel like this might be a little passive aggressive - can you tone it down a bit without losing the edge I need to get the point across" probably isn't a terrible idea.

Here's what happened when I put your email into ChatGPT with my prompt:

Co-worker,

I need to be direct about this because it has become an ongoing issue. When people email you requesting information on your cases, those emails need to be answered promptly. Failing to respond creates problems for the rest of the team and reflects poorly from a professional standpoint.

We’ve discussed communication concerns before, and at this point I need to see immediate and consistent improvement. If this continues, I will have to escalate the issue through the chain of command so it can be addressed appropriately.

I’d strongly prefer not to take that step, so please make responding to case-related emails a priority going forward.
 

alaskanseminole

Heisman
Oct 20, 2002
244,812
10,450
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Thank you for this constructive criticism I can use.
Thank you for recognizing that fact. It was nothing personal, just trying to help...hope it goes well for ya in the future. No one likes working with or for a slacker.

Yarns GIF
 

hawkbirch

All-Conference
Nov 24, 2015
417
1,534
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Some of the best advice I ever received when entering the professional workspace was "never email angry".
I'm still on the uphill part of that learning curve.
I would expand on that and say "never email from a place other than 'Here is the information' as people have trouble reading intent and emotions in print."
I like this. I'm usually told that I'm right but could have been nicer.
 
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hawkbirch

All-Conference
Nov 24, 2015
417
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Thank you for recognizing that fact. It was nothing personal, just trying to help...hope it goes well for ya in the future. No one likes working with or for a slacker.

Yarns GIF
I appreciate it. I know I need to do better but I get caught up on that I'm right and that if other people would just do their job correctly, I wouldn't have to send an email. I'm surrounded by slackers and it makes me nuts. What we do is too important to half *** it. Either do the work or go work somewhere else.
 
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